We want you to feel confident when shopping with us. If something isn’t right, we’re here to help. Below, you’ll find all the details about our refund and return policy.
How Long Do You Have to Return a Product?
- You can return your product within 30 days of purchase.
What Items Can Be Returned?
- Unopened Products: If the product is unused, unopened, and still in its original packaging, it qualifies for a return.
- Damaged or Defective Products: If your product arrives damaged or defective, let us know right away, and we’ll take care of it.
Who Pays for Return Shipping?
- For Regular Returns: You’ll need to cover the return shipping costs.
- For Damaged or Defective Items: We’ll cover the shipping costs once your case is reviewed and approved.
How Do Refunds Work?
- Once we’ve received and inspected the returned item, we’ll let you know if your refund is approved.
- Approved refunds are processed within 7-10 business days back to your original payment method.
How to Start a Return
- Go to our Contact Us page and submit your return request.
- Include your order number, reason for return, and a photo if the product is damaged or defective.
- We’ll guide you through the next steps.
Need Help?
If you have questions about your return or refund, don’t hesitate to reach out to us through our Contact Us page. We’re here to help and make the process as smooth as possible.